The Central Role of Knowledge Technology in the Transformation of HR
نویسنده
چکیده
A transformation of the HR function is underway – a transformation from cost center to strategic weapon, from bulwark of bureaucratic inertia to spearhead of global responsiveness. Like prior transformations of functions such as inventory management and customer service, this transformation is enabled by technology. It is driven by the vision of HR as a knowledge organization – a hub for the flow of information throughout the enterprise. As such, knowledge systems take a central role in the IT infrastructure for the new HR.
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